We put a lot of care into the creating and packaging of each order to ensure that you receive a quality item, free of any defects. If for some reason there is a problem with your product, please contact us immediately.

We accept returns up to 14 days after shipping. Please note, that we are only able to refund you, if the products are unopened and the packaging is undamaged.

To complete a return please send an email to info@sweetapolita.ch with the following info:

• Your full name
• Order Number
• Date of Purchase
• Reason for return

Non-returnable items:
Gift cards

Upon receipt of return and approval of condition, we will issue a refund back to the original method of payment, and you will receive a confirmation email. Refunds can take up to 10 days to appear on your credit card statement. 

Shipping Info for Returns:

We do not offer free shipping for returns.